Automate common questions, capture leads, and hand complex conversations to a live agent, on WhatsApp, around the clock.
02Live example
This is what whatsapp chatbot looks like when it lands on a customer’s phone.
Hi! I can help you check your order status, book a service, or talk to our team.
9:41✓
03The API call
One request. Copy it, drop in your key, and send.
curl https://api.msgbridge.in/v1/chatbot/flows/trigger \ -H "Authorization: Bearer $API_KEY" \ -d to="+91XXXXXXXXXX" \ -d flow_id="order_status" \ -d waba_id="$WABA_ID"04When to use it
- Answering common questions without a human on standby
- Capturing and qualifying leads from an ad or a website chat button
- Order and service status updates
- Appointment booking with a handover to a live agent when needed
05What's required
- WhatsApp Business API accessSee WhatsApp Business API requirements
- Conversation flow designIncluded in the build
- CRM or website integrationVaries with the systems involved
06How to go live
Requirements
Map the conversations the bot needs to handle and where it should hand off.
Build
Flows, automated replies and integrations are built and connected.
Test
Run through every path, including the handover to a live agent.
Launch
Go live, with monitoring during the first weeks of traffic.
07Related channels
08FAQ
Typically 7–15 working days, depending on how many flows are needed, bot complexity, and Meta's template review timelines.
Yes. Any flow can be configured to transfer the conversation to a live agent in your team inbox, with the chat history intact.
Common integrations include your CRM, ERP, and website via webhooks. We scope the specific connectors during onboarding.
Yes — healthcare, education, travel, logistics, real estate and financial services all run chatbot flows on this same product.
Ready to send with WhatsApp Chatbot?
Talk to us, or start building against the sandbox today.