01The problem

Promotional blasts get ignored, filtered by DND, or sent outside TRAI's permitted hours and never reach anyone at all.

02Channel recommendation

SMS

Cheapest reach at volume, works for every regional-language audience.

Recommended

WhatsApp

Media-rich campaigns with buttons, read receipts and a reply channel.

RCS

Branded, verified rich cards for audiences on RCS-capable handsets.

03Message flow

Trigger

A campaign is scheduled: a sale, a new product, a seasonal offer

Primary channel

WhatsApp campaign to opted-in customers with images and a reply button

Fallback

SMS to the segment without WhatsApp opt-in, DND-scrubbed

Outcome

Customer clicks through or replies, tracked back to the campaign

04Sample templates

Sale announcement

{{brand}}: {{discount}} off everything, this weekend only. Shop now: {{link}}. Reply STOP to opt out.

New product launch

Introducing {{product}} from {{brand}}. See it first: {{link}}.

05Setup steps

Register promotional headers, templates and DND-scrub the send list

MsgBridge

Provide the customer list with valid opt-in consent records

You

Approve creative and copy for each campaign

You

Schedule and send within TRAI's permitted time windows

MsgBridge

Ready to solve this with Marketing Campaigns?

Talk to us about your volumes and we'll recommend the right mix.