01The problem

Leads come in from ads and forms, then sit unanswered for hours while a competitor's faster follow-up wins the sale.

02Channel recommendation

Recommended

WhatsApp

An instant reply the moment a lead submits a form, then a human takes over.

SMS

A fast acknowledgement even before the WhatsApp conversation starts.

AI Chatbot

Qualifies the lead with a few questions before it reaches a salesperson.

03Message flow

Trigger

A lead submits a form or messages from an ad

Primary channel

WhatsApp auto-reply with qualifying questions within seconds

Fallback

SMS acknowledgement if the lead has not opted into WhatsApp

Outcome

A qualified lead lands in your CRM with context, ready for follow-up

04Sample templates

Instant lead reply

Hi {{name}}, thanks for your interest in {{product}}. Quick question: {{qualifying_question}}?

Follow-up nudge

Hi {{name}}, still interested in {{product}}? Reply YES and we'll call you today.

05Setup steps

Register the lead-capture template and set up the chatbot flow

MsgBridge

Provide qualifying questions and your CRM's lead endpoint

You

Connect the ad or form source to trigger the auto-reply

You

Test the handoff from bot to sales team

MsgBridge

Ready to solve this with Lead Capture & Qualification?

Talk to us about your volumes and we'll recommend the right mix.