Send template messages, run 24-hour service conversations, and manage every chat from one team inbox on the official WhatsApp Business API.
02Live example
This is what whatsapp business api looks like when it lands on a customer’s phone.
Hi Aisha, your order #4821 has shipped and should arrive by Thursday.
9:41✓
03The API call
One request. Copy it, drop in your key, and send.
curl https://api.msgbridge.in/v1/whatsapp/messages \ -H "Authorization: Bearer $API_KEY" \ -d to="+91XXXXXXXXXX" \ -d template_id="order_shipped" \ -d waba_id="$WABA_ID"04When to use it
- Order and delivery updates with tracking buttons
- Payment confirmations and receipts
- Customer support conversations inside a 24-hour window
- Catalogue browsing and in-chat payments
05What's required
- Business verification and green tickSubject to Meta's review timelines
- Approved message templatesTypically 24–48 hours per template
- Team inbox setupUsually ready within 1 working day
06How to go live
Register
Submit your business details for WhatsApp Business API onboarding.
Verify
Complete business verification through the Meta-approved BSP partner.
Approve templates
Draft and submit your first message templates for approval.
Go live
Integrate the API and start sending from your team inbox.
07Related channels
08FAQ
We onboard WhatsApp accounts through a Meta-approved BSP partner, so you get the official Business API without dealing with the provider chain yourself.
It depends on Meta's review of your submitted documents. We prepare and submit the application correctly the first time to avoid the most common rejection reasons.
Yes, using an approved template message. Free-form replies are only available within 24 hours of a customer's last message.
Yes, both are available on the Business API and can be enabled during onboarding.
Ready to send with WhatsApp Business API?
Talk to us, or start building against the sandbox today.