Products

WhatsApp Business APITemplates, sessions, green tick, team inboxWhatsApp ChatbotFlows, lead capture, live-agent handoverRCS Business MessagingRich cards, carousels, verified sender

Featured

MsgBridge Verify

SMS, then WhatsApp, then a voice call — one API call, until the code lands.

See the demo →

Solutions

OTP & User VerificationAlerts & NotificationsMarketing CampaignsCustomer SupportConversational Commerce

Industries

BFSI & FintechHealthcareInsuranceGovernment & Public Sector

Developers

DocumentationQuickstartSandbox & Test CredentialsSoonPostman CollectionSoon

Company

About MsgBridgeWhy MsgBridgeContact & SupportPartner & Reseller ProgrammeCareers

00Legal

Service Level Agreement

Our SLA is finalised with our platform partner and published here once confirmed in writing. We publish only commitments we can honour — talk to us for the current draft terms.

What an SLA will cover

Support response times (see our support commitment), incident communication, and remedies for sustained delivery degradation once a written ceiling is agreed with our upstream partner.

What’s live today

First response within 4 working hours, on a named account contact, over WhatsApp during business hours — this commitment is operational now and doesn’t wait on the formal SLA document.